Any personal information we collect from our customers is completely confidential to The Antique Jewellery Shop only. You can have peace of mind that it is never given to or shared with any other individual or company.
The only personal information we collect from our customers is the information you provide us with on the customer/client order form (your name, address, email address & telephone number), and the information on 'notifications of payment received', that are sent to us by Paypal. Paypal are who we hold our business account with. 'Notifications of payment received' contain your name, address (if you have stored it with Paypal), your email address, the date payment was received, the payment method, and the amount of your order. We do not store any credit or debit card details of our customers. All transactions are handled by Paypal. Order forms & Paypal 'notifications of payment received', are stored on our computer system for our own personal records. If you wish us to remove your order form and/or your Paypal 'notification of payment received' from our records, then please contact us.
Your personal information is mainly used for the purpose of dispatching your order & contacting you about your order. We may occasionally contact you by email to notify you about any special offers, updates to our website or services, or to give you some information about a piece of jewellery which we feel may be of interest to you. We may use your email address to send you our monthly newsletter email which you can unsubscribe from at any time. Simply click on the unsubscribe at the bottom of every newsletter. We will never use your information for anything else.
If you do not wish to hear from us after you have received your order, please let us know and your details will be removed immediately.
We use Google Conversion Tracking & Google Analytics to monitor our sales & improve website performance for our customers.
SECURITY OF OUR CUSTOMERS DETAILS
Our computer system is only ever used by ourselves & we have an anti virus/anti spyware programme permanently operating on our system for security. This programme is updated constantly. You can be sure that our customers personal information is being safe guarded on our system at all times.
You can find our contact details here - contact us. Please address any written correspondance to the attention of Catherine Gothard. Our opening hours for telephone enquiries are 7 days a week from 9am - 7pm. Please leave a message if you contact us outside of these hours & we will call you back as soon as possible, usually within 24 hours. We will also endeavour to reply to any emails within 24 hours.
We use Verfied by Visa and MasterCard SecureCode to secure payments made by Visa or MasterCard credit/debit cards. Please see below for further information on these security services.
Comitted to providing the most advanced online security features we support the Verified by Visa security service. Click on the "learn more" link for more information.
Click on the "learn more" link for more information.